Our terms and conditions refer to orders
made under the Act Tunisian setting conditions for conducting
activities related to organizing and selling travel or stays.
We can provide the buyer upon request a copy of the relevant
articles which also appear on our websites. Registration for
one of our travel implies full acceptance of our terms of
sale that the customer has previously accessed and all the
terms of the proposal. Any exception to the client bring no
innovation to these conditions. The total or partial invalidity
of any clause of the General Conditions shall not constitute
revocation of their remaining provisions. Our sales conditions
are attached to applications for registration, and invoices
are available on our website. The text can also be obtained
on request to the company headquarters.
- OFFER
VALIDITY :
Our offers are subject to availability at time of registration.
Our application form and our descriptions are valid prior
information unless prior sale, whose terms will lapse for
lack of signature within 24 hours after its issuance.
PRICES: Our prices are in Tunisian Dinars and Euro per person
based on exchange rates prevailing on the date of the offer
or issue. They must be checked upon entry. They do not include:
Any government taxes not in effect at the date of registration,
the supplementary insurance to our liability as described
below, airport taxes, visa fees, personal expenses (beverages,
supplements, laundry, telephone, fax, security for the loan
of various equipment ,...) excess baggage, bail, charges or
penalties incurred as a result of contravention of the laws
of the countries concerned, excursions not mentioned in the
inscription, tips and generally any service not specifically
included in the registration form.
The journey times are given in days Tunis to Tunis, including
the day of departure (from the time of invitation to the airport)
and arrived back at whatever the hourly time transport and
the number of nights actually spent on site. The duration
of benefits land can be modified for transport reasons or
due to force majeure without giving rise to compensation or
reimbursement.
We reserve the right to revise our prices in case of significant
increase in transport costs, fees, insurance, taxes and
exchange rates between the day of registration to departure.
The review would take place only in passing the extra cost
it incurs.
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PROMOTION :
It is possible to travel or stay the same, our participants
have paid different prices. Customers who paid the regular
rate shall in no event receive a retroactive refund.
CAUTION, the discounts are not combined with any other promotional
offer.
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PAYMENT :
Registration is effective upon signature by the customer subject
to availability has not disappeared in the meantime. This
entry requires immediate payment of 100% of the total. Are
not regarded as full debt: the awarding of a no credit card
until the agreement of the center is not obtained, or a check
as it is not charged unless cashier's check, a money order
as we were not able to cash or transferred prior to confirmation
of our bank. The balance is payable no later than 30 days
before departure without reminders from us in the conditions
of the deposit, otherwise we would be entitled to terminate
the contract without the buyer can claim the refund of his
deposit nor any compensation. In this case the cancellation
will be considered at the initiative of the buyer.
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ACCOMMODATION :
According to international practice, the rooms are made available,
local exceptions, 13 am to noon, whatever the time of arrival
and departure. We reserve the right to technical reasons,
force majeure or due to third parties to replace the hotel
provided a facility of the same class. Our prices are contract
rates. It is therefore impossible to consider certain promotional
rates charged on site at certain times, accordingly, we do
not take into account any claim or refund. The descriptions
are made with care, nevertheless they have no contractual
value and we can not be held responsible for changes made
in the meantime. The number of meals depends on the number
of nights spent in hotels.
The full board starts with dinner the first night and ends
with lunch from last night.
Half board includes breakfast and one meal per day (usually
dinner). Drinks are included only when specifically mentioned.
These meals can be provided both during a flight on the carrier,
during a trip to a local restaurant, a picnic or accommodation
stage. Children under 2 years do not have adult bed in hotels.
The rooms "double share" are offered subject to
a person willing to share. If a single room supplement should
be acquitted.
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CANCELLATION :
For any cancellation by the customer, the repaid occurs only
in cases of force majeure. In this case, the hotel is committed
to reschedule your reservation for the same conditions at
a later date depending on availability.
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INSURANCE :
We agreed with the Tunisian insurer "MAGHREBIA"
an insurance contract No. 29-017082 ensuring
the financial consequences of our professional liability.
We recommend our customers to take out additional insurance.
Any claims relating will be handled directly with the companies
concerned. We want to provide our customers request the full
policy conditions.
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RECLAMATIONS :
Any claim relating to a trip or a stay must be received and
at the service provider concerned, no later than 30 days after
the date originally scheduled for late delivery, by registered
letter with acknowledgment of receipt. It is clear that any
claim be made by fax, telephone, regular mail, e-mail or other
means, be made out of time, or not made with the providers
involved or if applicable, will be taken into account . In
case of dispute the Courts of Médnine will be competent.
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